Electrical Contractors

Electrical Customers Call Until Someone Answers — Make Sure That's You

Sparking outlets, burning smell, power out, panel failures. Electrical issues are safety emergencies — customers don't leave a voicemail and wait. Naxio responds within 10 seconds of a missed call, qualifies the urgency, and gets your tech dispatched before the customer finds another electrician.

62%
of calls to home service businesses go unanswered (Invoca)
<10s
Naxio text-back response time
24/7
after-hours coverage included

Why Electrical Contractors Lose Jobs to Missed Calls

Electrical work spans a wide urgency range — from a same-day panel emergency to a scheduled service upgrade planned weeks out. The challenge is that both types of leads call at inconvenient times: you're in a crawl space, on a ladder, or mid-installation without a free hand.

The customer with a burning smell or a tripped breaker that won't reset isn't going to wait an hour for a callback. They call the next licensed electrician they can find. Naxio makes sure they reach you first — and that you qualify the urgency the moment they do.

How Naxio Works for Electricians

1
Customer calls while you're on a jobMissed call detected — text-back fires within 10 seconds
2
AI detects safety vs. scheduledSparking, burning smell, no power → emergency. Panel upgrade, outlet install → scheduled
3
Jordan calls back and books or escalatesEmergency → owner alert. Scheduled → calendar booking via Jordan AI
4
Job syncs to Jobber or HCPOperations tier — no manual entry required

Electrical-Specific AI Qualification

  • Safety emergency signals — "sparking outlet," "burning smell," "no power," "breaker keeps tripping," "smoke from panel" → escalated immediately
  • Scheduled service — EV charger installation, panel upgrade, generator hookup, outlet addition, home inspection repairs
  • Residential vs. commercial — routing to appropriate team or pricing tier
  • Permit and inspection jobs — flagged for owner review before booking

What an Electrical Text-Back Looks Like

Example SMS exchange — safety emergency, weekday afternoon
Hi, this is Jordan from [Your Company] — you just called us. What's the electrical issue?
There's a burning smell coming from one of my outlets and it feels warm to the touch
That's a potential safety hazard — please don't use that outlet. I'm alerting our electrician now. Can you confirm your address?
789 Pine Street, California, MD
Our tech will call you within 20 minutes. In the meantime, you may want to flip the breaker for that room as a precaution.

What's Included for Electrical Contractors

Missed-call text-back

Fires within 10 seconds. Opens with your company name and a natural prompt to describe the issue.

Safety hazard detection

AI flags sparking, burning smell, no power, and panel failures as emergency-level and escalates immediately.

Jordan AI voice receptionist All tiers

Answers live calls 24/7, qualifies urgency, books scheduled service or fires emergency owner alerts.

4-step follow-up Business+

Automated sequence for non-emergency leads — panel upgrades, EV charger installs, etc.

Jobber / HCP sync Operations

Booked jobs sync automatically with post-call AI summary in the job record.

Dispatch board Operations

Tech assignment, customer en-route SMS, job status tracking from a single board.

Frequently Asked Questions

How does Naxio handle electrical emergency calls?
The AI detects safety-hazard signals like sparking outlets, burning smell, no power, and tripped breakers that won't reset. These are flagged as high-urgency immediately and Jordan AI calls back to assess the situation and dispatch.
Can Naxio qualify residential and commercial electrical leads differently?
Yes. The AI distinguishes residential service from commercial work and routes accordingly — escalating commercial leads to your estimator or project manager.
Does Naxio integrate with scheduling tools electricians use?
Yes. Naxio integrates with Jobber and Housecall Pro at the Operations tier. Jordan books appointments directly into Google Calendar at Business tier and above.
Can Naxio handle permit-required jobs that need owner review?
Yes. Jobs flagged as permit-required or large commercial scope can be configured to escalate to the owner rather than auto-booking, so you review before committing to the work.

Book a Free Electrical Demo

See the safety-hazard detection and booking flow live. Under 20 minutes.

Book a Free ConsultationSee Pricing →

Done-for-you setup · Month-to-month · Live in 7–21 days · Starting at $797/mo